Support & Help
Need help with PlayMemorize on iPhone, iPad, Android, or Web? We are here to assist.
Direct Contact & Feedback
For support inquiries, bug reports, feature requests, or privacy questions, reach out directly to the creator:
hello@playmemorize.comTypical response time is within 24 to 48 hours. Please mention your device model and app version when reporting a technical issue.
Frequently Asked Questions
Does PlayMemorize work offline?
Yes. All cognitive games, memory techniques, and practice modes are self-contained and run 100% offline. High scores and game history are saved locally on your device storage so you can train anywhere without internet connectivity.
How does cross-device progress sync work?
You can train completely without an account. If you choose to sync your game streaks, badges, and personal bests across multiple devices, sign in using your email address under the profile menu. A secure, one-time verification code is emailed to you. When signed in, your progress automatically syncs whenever you have network connectivity.
How do I manage or delete my account and data?
PlayMemorize respects your privacy and complies with GDPR, CCPA, and Apple App Store data minimization standards. You can download an export of your data or permanently delete your account at any time by navigating to your profile page (Account & Data) and selecting the data export or account deletion options.
How do I report an in-game issue?
Every game screen includes an in-app report affordance via the settings menu in the bottom-right corner. Tapping "Report a bug" allows you to send diagnostics directly to our development team.